ABOUT HEART TO SERVE TRANSPORT LLC
Heart To Serve Transport LLC is Central Indiana’s premium non-emergency medical transportation provider, specializing in safe, reliable, and clinically informed mobility support. We proudly serve seniors, veterans, postpartum mothers, adults with mobility impairments, and individuals requiring dignified and dependable transportation to medical and community appointments. Our team delivers elevated wheelchair transportation, ADA-compliant mobility assistance, and compassionate ride support across Central Indiana.
OUR MISSION
To provide dignified, dependable, and clinically informed transportation that empowers every individual to access care safely and confidently. Heart To Serve Transport is dedicated to delivering exceptional service rooted in compassion, integrity, and excellence—because mobility is not simply movement; it is a lifeline to independence, health, and quality of life.
OUR VISION
To become Indiana’s gold-standard leader in non-emergency medical transportation by elevating safety expectations, redefining client experience, and creating a model of service that reflects the highest standards of healthcare, hospitality, and community trust. Heart To Serve Transport envisions a future where every senior, veteran, and medically vulnerable individual can rely on transportation that is timely, respectful, and worthy of those it serves.
OUR LEADERSHIP
Founded and clinically led by Andrea Hayes, RN, BSN, Heart To Serve Transport operates with unmatched caregiving insight, patient-centered values, and clinical excellence. With more than 20 years of nursing experience in hospital care, disease management, mobility assistance, and rehabilitation support, Andrea brings healthcare-level safety and oversight to every ride, setting Heart To Serve apart as one of Central Indiana’s most trusted transportation providers.
Our operational excellence is strengthened by Raymond Hayes, who leads logistics, fleet safety, driver coordination, and transportation standards. His leadership ensures each trip is timely, dependable, and executed with professionalism—making Heart To Serve a top choice for families, facilities, and healthcare partners seeking consistent NEMT support.
OUR DRIVER STANDARDS
Every driver is professionally trained in:
- ADA-compliant wheelchair securement
- CPR & First Aid
- HIPAA confidentiality
- Dementia-friendly communication
- RN-guided mobility and safety protocols
WHAT WE PROVIDE
We offer transportation for medical appointments, dialysis, therapy, hospital discharge, postpartum visits, community outings, and long-distance medical travel. With clean, climate-controlled, safety-inspected vehicles, we ensure a seamless, comfortable, and dignified experience for every rider.
OUR COMMITMENT
At Heart To Serve Transport, we are dedicated to clinical excellence, compassionate service, and reliable transportation that families and healthcare partners can trust.