At Heart To Serve Transport, we believe pricing should be clear, fair, and reflective of the clinical awareness, professionalism, and compassionate care we provide. Every ride is delivered with RN-guided oversight, highly trained drivers, wheelchair securement expertise, and a transportation experience centered on dignity, safety, and excellence.
Because every rider’s needs are unique, our rates are tailored to the distance, level of mobility support, appointment length, and time of day — ensuring you only pay for the care and service you truly need.
You will always receive your full, personalized quote before your ride begins. No hidden fees. No unexpected charges. Ever.
Our Pricing Philosophy
Your rate reflects:
- The quality of our RN-led oversight
- The professionalism and training of our drivers
- The safety and maintenance of our wheelchair-accessible fleet
- The time and assistance provided before, during, and after transport
- The comfort, dignity, and reliability delivered in every mile
We provide more than transportation — we provide peace of mind.
What Your Quote Is Based On
Your customized quote includes consideration of:
- Pickup and drop-off location
- Total mileage
- Wheelchair or ambulatory support
- Mobility or safety assistance level
- Wait-and-return needs
- Additional stops (optional)
- Time of day and scheduling window
- Distance outside of Central Indiana service area
Every quote is tailored to your exact needs.
Premium Services Available
We provide specialized enhancements such as:
Companion Support
Assistance with check-ins, transitions, and navigating large clinics
Door-Through-Door Service
Extra mobility support from inside the home to inside the clinic
Wait & Return
Ideal for short appointments or lab visits
Long-Distance Medical Travel
For specialty clinics or out-of-county appointments
Priority Scheduling (Signature Ride Upgrade)
For time-sensitive, recurring, or premium appointments
Partner & Contract Rates
Customized pricing is available for:
- Hospitals & emergency departments
- Dialysis & infusion centers
- Home care and healthcare agencies
- Rehab & therapy centers
- Workers’ compensation programs
- Corporate medical & wellness partners
- Case managers and insurer referrals
These relationships include priority scheduling, dedicated drivers, and streamlined communication.
Our Standard of Excellence
When you ride with Heart To Serve Transport, you receive:
- RN-guided oversight
- Vetted, background-checked, safety-trained drivers
- Fully equipped wheelchair-accessible vehicles
- Secure mobility assistance
- Dignified care for every rider
- Upfront quotes with zero hidden fees
- Real-time communication for families
Methods of Payment
Simple. Secure. Convenient.
Heart To Serve Transport offers flexible and secure payment options designed to support families, healthcare partners, and corporate programs with ease and transparency.
We accept the following forms of payment:
Payment is typically completed at the time of booking to ensure seamless scheduling.
Facility Billing
Healthcare & Corporate Partner Billing
We provide invoicing options for approved partners, including:
- Home care agencies
- Home health agencies
- Rehabilitation & therapy centers
- Assisted living & senior communities
- Hospice and palliative care programs
- Corporate and employer accounts
Monthly, weekly, or per-trip billing arrangements are available for authorized accounts.
Request Your Personalized Quote
We provide quotes 7 days a week for families, hospitals, clinics, and healthcare partners.
Every quote is fast, clear, and tailored to the exact needs of your ride.