Our Premium Services
Heart To Serve Transport provides premium, RN-led non-emergency medical transportation (NEMT) for Indianapolis and the surrounding Central Indiana region. We offer safe, reliable wheelchair transportation, ambulatory rides, hospital discharge transport, dialysis and therapy appointment transportation, postpartum and senior transportation, veterans medical transport, and long-distance medical travel. Every ride is delivered with clinical oversight, compassionate support, and a commitment to excellence in every mile. Whether you need dependable transportation to medical appointments, secure wheelchair van service, or a trusted NEMT partner for hospitals, clinics, and home care agencies, Heart To Serve Transport delivers professional, timely, and dignified transportation you can count on.
Patient, respectful support for older adults
Enhanced Uses:
- Memory care-friendly transportation
- Fall-risk aware assistance
- Alzheimer’s/dementia-friendly communication
- Transportation for adult children living out of state
- Assisted living → specialty clinic transport
Dependable and respectful transport for veterans
Enhanced Uses:
- VA appointments
- PTSD-sensitive transport
- Therapy/mental health visits
- Community reintegration programs
- Social support outings
Reliable, clinically aware transportation solutions.
Enhanced Partnership Options:
- Same-day discharge transport
- High-volume recurring dialysis transport
- Infusion & radiation schedules
- Insurance & Medicaid-friendly invoicing
- RN-reviewed intake to ensure appropriate vehicle assignment
- After-hours availability contract options
Safe, reliable, and wheelchair Securement
Expertise for:
- Medical appointments
- Dialysis
- Therapy & rehab
- Infusion & chemo appointments
- Hospital discharges
- Outpatient procedures
- Adult day programs
- Community activities & essential errands
Enhancements:
- Wheelchair Securement Expertise
Professional door-to-door transportation for riders who walk independently or with assistance
Enhanced Uses:
- Standing appointment schedules
- Dental visits
- Pharmacy trips
- Groceries & essential errands
- Senior community events
- Therapy & counseling sessions
- Patient Assistance From Door to Vehicle and Back
Specialized transportation for safe recovery after:
Enhanced Uses:
- Hospital discharges
- Outpatient surgeries
- Endoscopy procedures
- Cosmetic procedures
- Orthopedic care (casts, braces, limited mobility)
- Cardiac/stress testing follow-ups
Enhancements:
- Wait & Return Service for families who need round-trip
- Safe discharge handoff to family/caregiver
Safe transport for new mothers
Enhanced Uses:
- Postpartum follow-ups
- Lactation consulting appointments
- Pharmacy trips
- Support for mothers with C-sections or limited mobility
Secure delivery of medical items and documents.
Enhanced Uses:
- Prescriptions
- Lab samples (non-hazardous)
- Documents & medical paperwork
- Durable medical equipment
- Supplies for home health agencies
Enhancements:
- HIPAA-conscious protocols
- Real-time delivery confirmations
Premium transport outside local service areas
Enhanced Uses:
- Specialty clinics
- Out-of-town hospital visits
- Long-distance family support
- Rehab relocations
- Cross-region appointments
Enhancements:
- Comfort stops as needed
- Dedicated long-distance driver assignment
Custom transportation solutions for organizations
Enhanced Uses:
- Home care agencies
- Rehab centers
- Insurance companies
- Case managers
- Workers’ compensation programs
- Social service organizations
- Church groups
Enhancements:
- Monthly invoicing options
- Dedicated call line for partners
When availability allows, Heart To Serve Transport offers timely transport services.
Enhanced Uses:
- Same-day medical transportation
- Last-minute hospital discharge transport
- Urgent appointment ride service
- Unexpected schedule changes
Driver waits during short appointments for guaranteed timely return home.
Enhanced Uses:
- Driver waits during short appointments
- Ideal for labs, x-rays, and quick follow-ups
- Guaranteed timely return home
- Reduces stress for families
Optional add-on service for riders needing extra assistance.
Includes:
- Accompanying rider into facilities
- Assistance with check-ins
- Helping navigate large hospitals
- Staying with the rider until settled
Specialized support for riders with:
- Limited mobility
- Fall-risk concerns
- Vision impairment
- Hearing impairment
- Cognitive challenges
Enhancements:
- Staff trained in dementia-sensitive communication
- RN oversight for complex mobility needs
High-level service families love.
Includes:
- Text updates
- Pre-arrival confirmations
- ETA notifications
- Safe arrival messages
Service Area
Serving Central Indiana and surrounding counties with premium medical transportation services.