Who We Proudly Serve

Heart To Serve Transport proudly serves the diverse needs of Central Indiana with an RN-led approach that blends clinical experience, transportation excellence, and compassionate care.

Our services support seniors, veterans, medical riders, postpartum mothers, mobility-assisted riders, and families who depend on safe, reliable transportation for medical appointments, therapies, procedures, and essential daily travel. We also partner with hospitals, clinics, home care agencies, and community organizations seeking a transportation provider they can trust for consistency, professionalism, and excellence in every mile.

Every rider we support is treated with dignity, patience, and respect — because at Heart To Serve, your journey is our responsibility, and your safety is our priority.

Who We Serve

Seniors & Older Adults

We proudly support older adults who need safe, patient, and respectful transportation for medical appointments, therapy sessions, pharmacy visits, errands, or social engagement. Our team provides gentle assistance, fall-risk awareness, and door-through-door support to ensure you feel secure and cared for from start to finish

Veterans

We are honored to transport veterans to VA appointments, therapy visits, community programs, and medical evaluations. Our approach reflects dignity, respect, and appreciation for your service, offering punctual and dependable rides that support your ongoing health and well-being.

Medical Riders

We provide secure, comfortable transportation for individuals traveling to:

  • Primary care appointments
  • Specialist visits
  • Dialysis
  • Chemo/infusion therapy
  • Imaging and diagnostic testing
  • Rehabilitation and therapy sessions
  • Post-operative follow-up appointments

Our RN-guided awareness ensures a smoother, safer experience—particularly for riders recovering from procedures or managing chronic conditions.

Wheelchairs or Mobility Devices

Our wheelchair-accessible fleet accommodates riders who require transportation with:

  • Manual wheelchairs
  • Power chairs
  • Transport chairs
  • Walkers or mobility aids

Drivers are trained in securement, mobility assistance, and safety protocols, ensuring every ride is stable, smooth, and dignified.

Postpartum Mothers & New Families

WWe support mothers during the delicate postpartum period with safe, private, comfort-focused transportation for:

  • Postpartum checkups
  • Lactation consultations
  • Pharmacy trips
  • Essential errands

Our compassionate approach ensures that mothers recovering from C-sections or difficult births receive gentle mobility support and care-focused service.

Adults Needing Mobility Support or Gentle Assistance

We serve adults who benefit from additional assistance, such as:

  • Dementia-informed communication
  • Fall-risk–aware mobility support
  • Vision or hearing assistance
  • Calm, patient-guided transitions
  • Door-through-door accompaniment

We understand that transportation is more than getting from point A to point B — it’s supporting your comfort, dignity, and safety.

Hospital, Clinic & Healthcare Facility Riders

We work with major hospitals and outpatient clinics to provide reliable transportation for:

  • Same-day discharges
  • Late-day discharges
  • Follow-up care
  • Outpatient procedures
  • Medical testing
  • Recurring treatment plans

Our timely, dependable service helps reduce discharge delays and improve continuity of care.

Home Care & Healthcare Agency

We partner with home care agencies, home health, and personal service providers to ensure your clients arrive safely for medical visits and community needs. Our communication and reliability make us a preferred transportation partner.

Corporate, Insurance & Case Management Programs

We offer professional transportation solutions for organizations and case management programs requiring consistent, medically aware transport for:

  • Workers’ compensation cases
  • Occupational health appointments
  • Corporate wellness programs
  • Insurance-authorized travel

Our structured communication makes coordination seamless

Families & Caregivers

We serve families who want peace of mind when their loved one travels. Optional safety updates include:

  • Pre-arrival notifications
  • Rider pickup confirmation
  • Safe-arrival messages
  • Coordination for long or complex appointments

Every ride is delivered with the same level of care we would want for our own family.

Why Riders and Providers Trust Heart To Serve Transport

RN-Led Oversight

Clinically-informed transportation with medical expertise

Compassionate Service

Patient-centered care with dignity and respect

Professional Drivers

Trained in safety and mobility assistance protocols

Accessible Fleet

Wheelchair-accessible vehicles maintained to high standards

Real-Time

Communication Updates for families and providers throughout the journey

On-Time Reliability

Punctual service for recurring medical appointments

Door-Through-Door

Assistance Comprehensive support from origin to destination

Gentle, Respectful Support

For all mobility levels, with patience and care