Heart To Serve Transport operates a premium, clinically guided, ADA-compliant fleet designed for safety, comfort, and reliability. Every vehicle is selected, outfitted, and maintained to meet healthcare-level standards—giving you a level of excellence unmatched in Central Indiana.
Clinical Safety Standard
Our fleet operates under a clinical safety model developed by Andrea Hayes, RN, BSN, ensuring every ride reflects proper mobility handling and healthcare-conscious protocols.
Each vehicle meets or exceeds:
- Healthcare-grade infection control
- Professional wheelchair securement standards
- Safe transfer and loading practices
- Daily pre-trip and post-trip inspections
- Emergency preparedness procedures
This clinical oversight sets Heart To Serve apart from traditional NEMT companies.
Comfort & Rider Experience
Your comfort matters just as much as your safety.
Our vehicles include:
- Climate-controlled cabins
- Low-step entry for easier boarding
- Quiet, spacious interiors
- Smooth suspension for riders with pain or mobility challenges
- Supportive seating for postpartum mothers
- Clean, bright interiors that help riders feel calm and relaxed
Every detail is designed to make transportation feel dignified, comfortable, and stress-free.
Advanced Technology & Routing
Heart To Serve Transport uses smart routing technology to ensure:
- On-time arrivals
- Efficient travel routes
- Real-time trip monitoring
- GPS-tracked fleet visibility
- Seamless communication with families and facilities
This allows us to provide consistent, dependable service—every mile, every time.
ADA-Compliant Wheelchair Transport
Our fleet is equipped with:
- Smooth ramp access
- Professional tie-down securement systems
- Reinforced flooring
- Dual lock-in safety restraints
- Mobility-assist handrails and supports
We proudly serve wheelchair users and riders who need additional mobility support.
Fleet Reliability Guarantee
We stand behind the performance and readiness of our fleet.
Every Heart To Serve vehicle is:
- Inspected daily
- Sanitized between every rider
- Maintained to exceed manufacturer standards
- Equipped with safety-first mobility gear
- Backed by professional roadside support
If a vehicle is ever unable to operate, a backup is deployed immediately.
Built for Healthcare Partnerships
Our fleet meets the transport expectations of:
- Hospitals
- Outpatient clinics
- Dialysis centers
- Rehabilitation facilities
- Senior living communities
- Hospice & home health agencies
- Adult day centers
- Medicaid and community programs
Our reliability and clinical oversight make us a preferred partner for safe patient movement.
Driver Training that Exceeds Industry Requirements
Heart To Serve Transport drivers complete advanced training including:
Every driver is trained to serve with patience, respect, and Expertise.